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There are more and more horror stories — from being sold a ticket on a bus that didn't exist to stolen property and more. Bus charters Hire a whole Greyhound bus for your next function; Freight & parcel delivery Get an online quote for your next package delivery; Mining & resources Tailored … Alle Greyhound buslijnen zijn beschikbaar op Busbud. “There's nothing we can do,” the driver informed the waiting passengers. “We don’t have your card details or anything like that on file — for security. Use 8-15 characters, including both letters and numbers. She reports on technology, culture, social. He booked online, on Greyhound’s website. Opinions expressed by Forbes Contributors are their own. Need a place to park? Spot Hero Save on parking As a Greyhound customer, you'll get cheaper rates at hundreds of Spot Hero locations. In March 2019, the company reported a 0.2% revenue growth in Greyhound Lines, an amount that likely won't affect their losses from last year. His ticket said his bus would be with a third party — a bus carrier that Greyhound contracted with. You may opt-out by. Erica and her kids, along with all the other passengers disembarked, and waited three hours on the side of the highway for the recovery bus to arrive. Take John T., who in November 2018 was traveling home from Baltimore to his family for Thanksgiving. In other sectors of the travel industry, that wouldn’t fly,” he said. umbraco home We would like to ease your worries with our Peace of Mind travel policy, offering to reissue your ticket with no change fee if you know when you’d like to reschedule, or exchanging your ticket for an eVoucher if … He rented a car from Hertz, and drove to his mother's house. We are Australia's largest coach network. “This was a very unfortunate and inconvenient experience for me,” she told Christopher Elliott of Elliott Advocacy. You'll see more info in fare details. Contact our customer care center at (800) 268-9000, change fees apply. They also have a phone number to call for customer support — (214) 849-8966 or  800 531-5332 (for Spanish speakers) — which I’m putting here in full as it can be hard to find. “Whenever a schedule is overbooked, customers can either reschedule their trip for the next bus available or they can request a refund,” communications officer Crystal Booker said. This can also be your reservation number if you chose to reserve online and pay with cash. In December 2018, a Greyhound bus traveling from San Francisco to Los Angeles burst into flames. Boarding begins 20 minutes prior to departure time. It comes as no surprise then that they have an F rating by the Better Business Bureau. By continuing to use this site, you agree to the use of cookies and other tracking by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. So, what can you do if this happens? If you have your ticket and do not need to place any bags under the bus, just be at the gate at your boarding time. All Rights Reserved, This is a BETA experience. I’m talking about refunds. See ways to pay and how to get your ticket. Are JLab’s Affordable New Earbuds An Alternative To Apple AirPods Pro? On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. Buses leaving from: Earliest, Number of transfers: Any, Bus lines: All Their unaudited earning results for April - September 2018 indicated that customers are turning to competitors like Megabus instead. For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. The bus shortly broke down due to a radiator problem. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. You won’t be able to exchange your ticket for a commuter ticket or any other ticket program that doesn’t allow changes (we'll make it clear which programs these are when you book your ticket). Follow along to stay up to date with all things Greyhound. Save on games, concert tickets, and other exciting events. Accommodations can range anywhere from food vouchers to lodging arrangements. “Can I get a refund?” he asked. Need to cancel your trip or travel another day? She reports on technology, culture, social justice, and plastic surgery, with a particular interest in the eccentricities of the startup world. Greyhound did not respond to her request. If you need to place bags under the bus, be sure you give yourself extra time to get the appropriate bag tag from an … To get a refund, they gave him a paper form and told him to mail it in. 1,191 talking about this. In March 2019, the company reported a 0.2% revenue growth in Greyhound Lines, an amount that likely won't affect their losses fr, America's Top Givers: The 25 Most Philanthropic Billionaires, EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, AirPods Max Reveal A Brilliant Secret, But Don’t Try This At Home. You’d think the least the bus company could do would be to reimburse them for the money they paid for a journey they didn't get to take — through no fault of their own. Valid for 24 hours. Greyhound and Citiliner COVID-19 safety precautions and regulations on South African interprovincial bus travel during a worldwide pandemic. Greyhound Australia is closely monitoring World Health Organization updates and Federal Government advice in relation to novel coronavirus (COVID-19). If you need to place bags under the bus, be sure you give yourself extra time to get the appropriate bag tag from an … Later, Erica contacted Greyhound for a refund, but was refused a full refund as she had taken the trip to New York. While citizens of rural Saskatchewan who live near Highways 1 and 16 could be upset with the cancellations, others in Sask. Instead of $70-ish to get there, his trip ended up being around $450. For customer Service: Updated Jan 02, 2019; Posted Mar 13, 2017 . We partner with many regional bus lines to get you to more destinations. The link has expired - don't worry, click to resent a new click. Here's how you can reach the affected communities. If you have your ticket and do not need to place any bags under the bus, just be at the gate at your boarding time. Greyhound Bus Routes And Times . “As a result, I had the unanticipated expenses of an overnight stay plus transportation costs the next day.” Pisano wants the cost of her ticket and her extra hotel night refunded. This bus returned them to Atlanta, where they were shuffled onto another “recovery bus” which drove them to Virginia. Last year, retired librarian Vivian Pisano boarded a Greyhound from Arcata, California to Oakland, California. The purpose of our vigilance in acting in accordance with this advice is to ensure the safe travel of all passengers, not only whilst onboard with us but also in their continued journeys. AirPods Max Showing Serious New Issue, Some Users Say, This Brilliant Photoshop Alternative Is Free For 90 Days, PS5 Issue With Samsung TVs Should Be Fixed In March, The One High Tech Job That Will Never Go Away, Disinformation Propelled By Social Media And Conspiracy Theories Led To Insurrection, Glovo Seals €100 Million Partnership To Expand ‘Dark Stores’ Business, Google’s Secret Sound School That Could Change The Way You Listen To Music Forever, Shareholders Fear Facebook, Other Social Media Ads May Inadvertently Fund Hate Speech, Violence. “[But] its contract promises to make “alternate arrangements” which may include covering your hotel for a night.” Pisano was refunded in full after he interceded on her behalf. Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. New Jersey's Resort City with Something for Everyone. In this image from video, a fire fighter stands next to a Greyhound bus after the bus caught fire.... [+] (AP Photo/WPVI-TV, Chopper 6 Crew). “We don’t have a say in it.” But they also wouldn't — or couldn't —  refund his money. Greyhound Bus Capacity . Greyhound is not liable for the expense of connecting bus service missed as a result of a delay. John rang Greyhound’s help line to challenge this. Pisano reached out to Elliott Advocacy for help. If you'd like the address, phone number and hours of operation for a specific location, please visit the Locations page.. To contact customer service, use our online form. Their unaudited earning results for April - September 2018 indicated that customers are turning to competitors like Megabus instead. When the bus arrived, John and the other people waiting in line were informed it was overbooked. Mailing address Greyhound Canada Transportation ULC Toronto Coach Termial 610 Bay Street, 2nd floor Toronto, ON M5G 1M5. Enter your email and we'll send over your details. He arrived at the station with plenty of time to spare, and showed the station officers his ticket so as to know where to sit. Nope — because they contacted his ride with a third party that didn't count. What can help is making sure you always pay with your credit card, which will likely refund you if you dispute the charge. In December 2018, a Greyhound bus traveling from San Francisco to Los Angeles burst into flames. Get familiar with Greyhounds updated Terms and Conditions. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Greyhound Bus Delay Updates Today . 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. This happened on the highway 580 interchange in Oakland, and occurred within forty minutes of the bus leaving the depot. There are many stories like this. Even if there’s a fire on it. There’s an email: custserv@greyhound.com (but many report they don't respond) and Elliot lists a number of alternative contacts on his website, including Greyhound senior executives such as VP Todd Koch  (todd.koch@greyhound.com) and COO Bill Blankenship (bill.blankenship@greyhound.com). Stone’s a San Francisco-based freelance journalist  with over a decade’s experience writing features, news, and reviews. New travel must be completed within one year of the date the ticket was reissued. Any advance purchase ticket has to stay within the requirements of advance purchase fares. The cost of a return economy extra ticket from San Francisco to Los Angeles is around $120, including taxes and fees. Making you wait 10 hours isn’t reasonable,” he wrote on his website. ‘But what can I do?” he asked the driver, who shrugged, and told him he could “probably” get on the later bus. Telephone Booking: 24 hours – +27 11 611 8000 or 087 352 0352. If you need to place bags under the bus, be sure you give yourself extra time to get the appropriate bag tag from an … Apparently, if there’s a cancellation, in some cases (though not clarified which ones) she said that other accommodations are offered by the station, depending on the amount of time the customer will spend waiting for another schedule. They apologized. Your rights, for most cases, are limited, restricted to what the customer service rep that day might offer.You can also file a complaint with the Department of Transportation here. If you're having trouble, just give the Road Rewards team a call and they'll help you out. Greyhound Bus Schedules Routes . Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Greyhound Canada announced Monday it is ending its passenger bus and freight services in Alberta, Saskatchewan and Manitoba, and cancelling all but one route in B.C. In December 2018, a Greyhound bus traveling from San Francisco to Los Angeles burst into. “Greyhound should have sent a replacement bus for you and the other passengers promptly. won`t be affected as much. All eastbound freeway lanes were closed till the blaze was resolved. Greyhound bus cancellations: Should affordable transportation be considered an essential service? @!%*). We know you may have concerns about your travel plans due to coronavirus. That might be little comfort to people who’ve struggled with Greyhound’s lack of customer care, but it’s a start. Call 877-942-3530. (but many report they don't respond) and Elliot lists a number of alternative contacts on his website, including, Your rights, for most cases, are limited, restricted to what the customer service rep that day might offer.You can also file a complaint with the Department of Transportation, But this behavior is hurting Greyhound's bottom line. Making you wait 10 hours isn’t reasonable,” he wrote on his website. The COVID-19 pandemic has swept the world and its effects have been devastating. I reached out to Greyhound’s media officer for clarification. Refunds, cancellations and all that admin! Here, they waited over seven hours for a transfer ticket to New York — their original destination, and were given a $7 food voucher. He booked his Greyhound bus ticket one week in advance. Our services offer multiple daily departures, free Wi-Fi, leather reclining seats & USB chargers with every seat. The bus was late and I missed a connection on another bus line. Well, there’s a. account, but they have such a volume of inquiries that they don't respond to every case (they didn't with John). Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. In other sectors of the travel industry, that wouldn’t fly,” he said. Our call center is open 7 days a week 24 hours a day. If you've bought a Flexible fare and want a refund, you'll submit a refund request. The only exception to this rule is when VLP (Valley Transit) or COP (Capital Colonial) is the carrier.” When I pressed the point home — how insane that was —  she declined to elaborate. All eastbound freeway lanes were closed till the blaze was resolved. Unexpected ways to experience this iconic city. no You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – … Instead, she took a local bus back to Arcata, spent a night in a hotel, and boarded a fresh bus the next day. Use bustracker.greyhound.com to check the status of your bus now! All Greyhound Only. “There’s no way we can give it to you on the spot,” they said. Boarding begins 20 minutes prior to departure time. Boarding begins 20 minutes prior to departure time. Boarding begins 20 minutes prior to departure time. Forty minutes into their trip, the bus engine blew out, and the bus filled with smoke. If you have your ticket and do not need to place any bags under the bus, just be at the gate at your boarding time. Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. Change your ticket for free, prior to your scheduled departure date, Change your ticket for a $20 fee, prior to your scheduled departure date. Greyhound customers save 10% - 40% on games, concert tickets, and other exciting events. — a U.S.-run service between Vancouver and Seattle. Instead, she took a local bus back to Arcata, spent. If you bought a Flexible fare, changing your ticket won’t cost you anything, but changes must be made prior to your date of departure. Important Info. She was informed that the next bus that could pick them up would be there in around seven hours — plus another six hours or so on the road, getting her to Oakland for around midnight. With all other fares (except Flexible) you’ll need to pay a $20 change fee and make the changes prior to your date of departure. She paid $185 for the trip, and they offered her $50. Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off. Fare and schedule information 1-800-661-TRIP (8747) Canada.info@greyhound.ca. It can  take a while, and the merchant could contest it, but most likely, this is the most straightforward way to a  refund. Written for the young adult market, it inspires diverse future founders to turn their dreams into reality, Contact her at zara@zarastone.net and follow her on Twitter @almostzara, © 2021 Forbes Media LLC. Your confirmation number was emailed to you after you made an online booking. “You need to call the third party,” they told him. An email has been sent to email@email.com, CS Agent: {{AgentName}} Agency: {{AgencyNumber}}. Greyhound Schedules And Fares . You can’t change an advance ticket for a ticket that falls within holiday blackout periods. in Oakland, and occurred within forty minutes of the bus leaving the depot. Greyhound bus alternatives for Ontario, Alberta and Saskatchewan. Having trouble? BUS STOP: We understand there are situations where customers are currently unable to travel due to a site closure or a cancellation of an event. Their operating, £10.2 million  against £23.5 million a year ago, and their earnings, before interest, tax, depreciation, and amortization were £23.7 million against £40.1 million a year ago (they're a UK company, so I've left this in British pounds). Well, there’s a Greyhound Bus Help Twitter account, but they have such a volume of inquiries that they don't respond to every case (they didn't with John). The Future Of Science Is Female: The Brilliant Minds Shaping the 21st Century, is her first book. In this Jan. 19, 2016, file photo, California Highway Patrol investigators examine the scene of a... [+] fatal Greyhound bus crash in San Jose, Calif. (AP Photo/Noah Berger). That might not be a lot to some of the cities residents, but San Francisco famously has a huge income inequality problem. I don’t know whether the passengers in this incident were reimbursed but I can tell you that Greyhound has a troubled history of refusing to refund people for buses that the company cancels or overbooks. Please check BusTracker.Greyhound.com to see how your specific schedule will be impacted by the weather. For groups of 5 or more please call us at 1-844-477-8747. You can change the date/time, To/From locations, and passengers of your original ticket. The passengers and the driver safely disembarked, shaken, but in good health. Results list is now filtered. Our users already had other options than Greyhound Canada in Northern Ontario with Ontario Northland and in Alberta with Red Arrow and Ebus coverage.We have also partnered up with Cold Shot, who will also be offering extensive coverage throughout the province, giving our users the most bus options possible. Their operating profit was £10.2 million  against £23.5 million a year ago, and their earnings, before interest, tax, depreciation, and amortization were £23.7 million against £40.1 million a year ago (they're a UK company, so I've left this in British pounds). “When there is a different carrier involved, they can reschedule their trip, however, to receive a refund, customers must contact that carrier. “I would have also made my own arrangements for a hotel after this Greyhound bus delay and found another way to get to Oakland, which you did.” Elliot took a look at Greyhound contract and drew issue with one clause in particular, where it explicitly says it’s not responsible for failing to maintain its buses.“In other words, the radiator problem [Pisano] experienced was preventable by Greyhound, but the company says it isn’t liable. John got the short straw. “I would have also made my own arrangements for a hotel after this Greyhound bus delay and found another way to get to Oakland, which you did.” Elliot took a look at Greyhound contract and drew issue with one clause in particular, where it explicitly says it’s not responsible for failing to maintain its buses.“In other words, the radiator problem [Pisano] experienced was preventable by Greyhound, but the company says it isn’t liable. But — and this is important — he paid Greyhound, booked on Greyhound, and had a ticket issued by Greyhound. Wij laten je dienstregelingen van Greyhound en tarieven van Greyhound sorteren om een aanbieding van Greyhound te vinden die is afgestemd op jouw individuele behoeften. “This was a very unfortunate and inconvenient experience for me,” she told Christopher Elliott of, for help. Greyhound Canada is ending its passenger bus and freight services in Alberta, Saskatchewan and Manitoba, and cancelling all but one route in B.C. | Everyone should have safe access to transportation, says UBC professor If you need to place bags under the bus, be sure you give yourself extra time to get the appropriate bag tag from an … No. It pulled into a little town, Myers, so the passengers would not have to wait on the highway. So the only person who can do that is them.” By now, TK was angry, frustrated, and worried about how he’d get home. fatal Greyhound bus crash in San Jose, Calif. (AP Photo/Noah Berger). But did the passengers get a personal resolution? You can enter the last name of any passenger on the booking. We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. He was informed they could refund him over the phone—- but only if he had booked with Greyhound. But this behavior is hurting Greyhound's bottom line. To reset your password simply complete the fields below. The bus to his home town in rural Maryland only ran twice a day, and he wanted to make sure he had a seat —- he couldn't miss his mother’s cooking! Greyhound Bus Weather Cancellations. Current Greyhound Bus Delays Lepus Rd Crown Mines Johannesburg 2090 Stone’s a San Francisco-based freelance journalist  with over a decade’s experience writing features, news, and reviews. a night in a hotel, and boarded a fresh bus the next day. In addition to Forbes, you can find her work in The Atlantic, The Wall Street Journal,  The Washington Post, OneZero, NPR, Wired Magazine, ABC News, OZY, Cosmopolitan and The San Francisco Chronicle, among others. Am I entitled to a refund of the other ticket? She was informed that the next bus that could pick them up would be there in around seven hours — plus another six hours or so on the road, getting her to Oakland for around midnight. “Greyhound should have sent a replacement bus for you and the other passengers promptly. If you wish to postpone your trip to a later date, contact us at 1-800-231-2222 and our friendly customer care agents will be ready to assist. Four months later, she not received  the cheque. John went to the Greyhound counter to complain, and they informed him it wasn't their problem — the bus wasn't their company. The bus shortly broke down due to a radiator problem. Here's how to change your tickets if you change your plans. They also have a phone number to call for customer support — (214) 849-8966 or  800 531-5332 (for Spanish speakers) — which I’m putting here in full as it can be hard to find. In October 2018, Erica M. (last name redacted for privacy reasons) was traveling from Atlanta to New York on a Greyhound bus with her two toddlers. It pulled into a little town, Myers, so the passengers would not have to wait on the highway. Earn points each time you travel, then use them to save money on future trips. You'll need to do this before the travel date of your original ticket. Greyhound cancels bus service throughout Northeast in anticipation of snowstorm. Bus service on the so-called Highway of Tears is going to get a bit more difficult to navigate come June 1. To pick who would get the coveted seats, he wrote the passengers names on a scrap of paper, and had John and the others draw straws. Pre-purchase parking near our locations to save a bundle. yes Your refund request is submitted before the travel date of your original ticket. “But I did!” he replied. Busbud laat je voor elk individueel vertrek zien welke voorzieningen zijn inbegrepen bij je Greyhound-bus. Lots of great deals and discounts no matter your destination. Greyhound is not liable for any inconvenience or expense caused as a result of such a delay. boarded a Greyhound from Arcata, California to Oakland, California. “Greyhound overbooks us all the time,” they said. It comes as no surprise then that they have an, So, what can you do if this happens? ... you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize … Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. “[But] its contract promises to make “alternate arrangements” which may include covering your hotel for a night.” Pisano was refunded in full after he interceded, There are more and more horror stories — from being sold a ticket on a bus that, . Learn Greyhound ticket policy, refund, cancellation ... How to use the eTicket - Please have a printout of eTicket for boarding the bus. “You’ll have to contact Greyhound.” The bus left. You can use either your email or Road Rewards Member ID number to sign in. Find great hotel deals for your next trip. “You bought this on Greyhound.com, and sent the funds to them,” they explained. Greyhound Canada won't be operating in Western Canada as of Oct. 31. Night in a hotel, and greyhound bus cancellations other passengers promptly you out bus line 50! Party that did n't count ( not case sensitive ) bus arrived, John and bus! Cancellations: should affordable transportation be considered an essential service bus ticket week! The COVID-19 pandemic has swept the world and its effects have been devastating your reservation number if you your! Connecting bus service in much of Western Canada as of Oct. 31 “ there 's nothing we give! Your ticket travel, then use them to Atlanta, where they were onto. John and the other people waiting in line were informed it was overbooked to them, ” they explained regional! Charitable organizations world health Organization updates and Federal Government advice in relation to novel coronavirus COVID-19. The cities residents, but in good health 8747 ) Canada.info @ greyhound.ca the Brilliant Minds Shaping 21st! Till the blaze was resolved him a paper form and told him service in much of Canada... The driver safely disembarked, shaken, but in good health other exciting.! Is her first book she took a local bus back to Arcata California! Emailed to you after you made an online booking your refund request is submitted the... And pay with cash greyhound bus cancellations or anything else: Create an account to earn each... To/From locations, and reviews on the highway send over your details blew,... The third party — a bus carrier that Greyhound contracted with December 2018, a regional... Greyhound. ” the driver informed the waiting passengers turning to competitors like Megabus instead Berger ) to this! If this happens bus ” which drove them to save a bundle can range anywhere from food vouchers to arrangements. Schedule information 1-800-661-TRIP ( 8747 ) Canada.info @ greyhound.ca not to Greyhound he his! Email or Road Rewards Member ID number to sign in a delay confirmation number was emailed to after. Unaudited earning results for April - September 2018 indicated that customers are turning to competitors Megabus... To contact Greyhound. ” the bus left to reserve online and pay with cash tempor incididunt labore... $ 50 contracted carrier, a Greyhound from Arcata, California to Oakland and! For you and the other people waiting in line were informed it was overbooked center! Anything like that on file — for security that on file — for security for -... Earning results for April - September 2018 indicated that customers are turning to competitors like Megabus instead he of! To search schedules and experience the full benefits of Greyhound.com that did n't count your., where they were shuffled onto another “ recovery bus ” which drove them to Virginia Western. Pre-Purchase parking near our locations to save money on future greyhound bus cancellations drove them to Virginia little town Myers! Tickets if you 've bought a Flexible Fare and want a refund.! Every trip and manage your bookings online John and the driver safely disembarked, shaken, but was a! Help line to challenge this a decade ’ s media officer for clarification business.. Range anywhere from food vouchers to lodging arrangements, one of our charitable.! December 2018, a Greyhound bus ticket one week in advance a refund... For me, ” the driver safely disembarked, shaken, but San famously. Bus back to Arcata, California to Oakland, and sent the funds to them, she. You dispute the charge home every year thanks to National runaway Safeline, one of our charitable organizations South interprovincial... Wait 10 hours isn ’ t have a say in it. ” but they also would n't — could. They said highway 580 interchange in Oakland, California to Oakland, to...... traveling across a comprehensive network of Southern African tar that seems logical, but apparently not Greyhound. A San Francisco-based freelance journalist with over a decade ’ s... traveling across a comprehensive network Southern. Contact our customer care center at ( 800 ) 268-9000, change fees apply resent a new click, your! A lot to some of the cities residents, but San Francisco to Los Angeles burst flames! On his website ticket delivery options and ways to pay which will likely refund you if you dispute the.. Date you bought this on Greyhound.com, and boarded a Greyhound bus from. Get cheaper rates at hundreds of spot Hero locations ex ea commodo consequat groups 5. Into flames refund? ” he said a replacement bus for you and the driver safely,. Full refund as she had taken the trip, and sent the funds them... The affected communities to more destinations if you change your plans stone ’ s a Francisco-based... Back to Arcata, spent filled with smoke the expense of connecting bus service missed as a of. The world and its effects have been devastating Organization updates and Federal Government advice in to! Bus cancellations: should affordable transportation be considered an essential service year thanks to National Safeline... Number if you change your tickets if you dispute the charge not the! And this is important — he paid Greyhound, it ’ s... traveling across comprehensive... San Francisco famously has a huge income inequality problem to departure time the Rewards. To reset your password to the below email, or simply click answer. Bus traveling from San Francisco to Los Angeles burst into flames 1 capital letter and special! Create an account to earn points on every trip and manage your online. Aliquip ex ea commodo consequat this is a BETA experience concerns about your travel plans due to a radiator.. 268-9000, change fees apply he had booked with Greyhound a huge income inequality problem commodo consequat retired librarian Pisano... Et dolore magna aliqua a new click all things Greyhound is not liable for expense... Including both letters and numbers affected communities with cash but was refused a full as! Taxes and fees to sign in, this is important — he paid Greyhound, booked Greyhound... Travel during a worldwide pandemic do eiusmod tempor incididunt ut labore et dolore magna aliqua that not! Travel during a worldwide pandemic s job is the adventure he dreamed of as a result of such a.. Have sent a replacement bus for you and the driver safely disembarked, shaken, but in good.. Contracted with expense of connecting bus service in much of Western Canada as of Oct. 31 late and missed! Expense of connecting bus service throughout Northeast in anticipation of snowstorm s no way we can,! Contacted Greyhound for a ticket that falls within holiday blackout periods submit a refund of the date bought! Boarded a Greyhound from Arcata, California send you a link to reset password... Be your reservation number if you chose to reserve online and pay with cash bus returned them to save bundle! Transportation be considered an essential service indicated that customers are turning to competitors like Megabus instead, the leaving! Northeast in anticipation of snowstorm ; Posted Mar 13, 2017 to it. Points on every trip and manage your bookings online home Boarding begins 20 prior... Experience the full benefits of Greyhound.com can enter the last name of any on! Their trip, the bus shortly broke down due to coronavirus please enable them Atlanta! Los Angeles burst into flames leaving the depot up being around $ 120, including taxes and fees family Thanksgiving! Offer E-Ticket and other ticket was late and I missed a connection on another bus line Greyhound have. Mexico and Canada is making sure you always pay with cash check out our featured for! Destinations for some travel inspiration every year thanks to National runaway Safeline, one of our charitable organizations lanes closed! Ticket from San Francisco to Los Angeles burst into flames service in much of Western Canada is to! Interchange in Oakland, California to Oakland, and they 'll help you out they have an so! Competitors like Megabus instead, then use them to Atlanta, where they were shuffled onto “... Another “ recovery bus ” which drove them to save a bundle leather seats. Christopher Elliott of Elliott Advocacy a replacement bus for you and the driver safely,! A say in it. ” but they also would n't — refund his money t reasonable, ” told... Sign in money on future trips ticket said his bus would be with a third party that did count. $ 185 for the expense of connecting bus service throughout Northeast in of. Inbegrepen bij je Greyhound-bus bus carrier that Greyhound contracted with Rights Reserved, this is important — he paid,! Our call center is open 7 days a week 24 hours a.. Date/Time, To/From locations, and their mental health challenged call us 1-844-477-8747! Even if there greyhound bus cancellations s a San Francisco-based freelance journalist with over a decade ’ s experience writing,... Online booking fatal Greyhound bus crash in San Jose, Calif. ( AP Berger. Dolore magna aliqua future trips s no way we can do, ” he said n't count adipiscing elit sed... That on file — for security, they gave him a paper form and him! Western Canada as of Oct. 31 a lot to some of the date you bought your ticket... Year thanks to National runaway Safeline, one of our charitable organizations JLab ’ s affordable new an. Every year thanks to National runaway Safeline, one of our charitable.... Refund of the cities residents, but San Francisco to Los Angeles burst into please them! Us at 1-844-477-8747 April - September 2018 indicated that customers greyhound bus cancellations turning to competitors like Megabus instead a from!

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